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Q: Should I report exceptional or poor service?
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Talk About the Service
Did you receive exceptional service at a hotel or restaurant? Was a flight attendant or rental car agent especially helpful? Write to the company and tell them about it. You may receive promotions such as a free night in a hotel or a meal discount.
If you recieved less than exceptional service, write or call to discuss this as well. Since the businesses want you to return, they'll offer incentives to make it up to you.